Help for Snowbert

The app is in development. This page describes the first version being prepared.

How to play

Snowbert runs by himself. Swipe left or right to change lanes. Tap to throw a snowball at the target in your lane. Press, hold and release to roll a giant snowball – the only way to knock over snowmen. Collect presents by running in their lane. Three difficulty levels, help that never costs stars, and pause any time.

What is free, what can you buy?

The enchanted Christmas forest with 24 scenes and the first Advent door are ready to play right away. On top of that there are two one-time in-app purchases, both without a subscription and with Family Sharing:

All six winter worlds (full version): five more worlds with 120 scenes and finale movies. The worlds open one after another, just as Snowbert travels through them.
Advent calendar – 24 doors (Advent pack): from December 1, a daily adventure with a movie. The Advent pack is a separate purchase and does not need the full version.

Locked content only shows a padlock and “Part of the full version” or “Part of the Advent pack”. Prices and buy buttons only appear in the parents' area behind the parental gate; the price comes straight from the App Store.

Restore purchases

After reinstalling or on another device: open the parents' area – “Parents’ area: full version” on the world map, or “For parents: Advent pack” in the Advent calendar –, solve the parental gate and tap “Restore purchases”. The device must be signed in with the same Apple Account that made the purchase. If the app says “No purchase was found for this Apple ID.”, please check which Apple Account is signed in. Once recognised, purchases are also available offline.

Family Sharing

The full version and the Advent pack support Apple's Family Sharing. Members of your family group can use the purchases when purchase sharing is turned on in Family Sharing; on their device, choose “Restore purchases”. If Ask to Buy is turned on, the app shows: “The purchase is still waiting for approval, for example through Family Sharing.” Once approved, the app unlocks the content by itself.

Redeem a code

For the Advent pack there are personal redemption codes from Apple; each code can be redeemed exactly once. In the app: open the Advent calendar, tap “For parents: redeem code”, solve the parental gate and enter the code in Apple's redemption sheet. You can also redeem the code directly in the App Store. Apple handles the unlock; afterwards all 24 doors are purchased and open by date as usual. Once the Advent pack is unlocked, the button is no longer shown.

Why is a door still closed?

Date: door N opens on December N at midnight (00:00). Door 1 is a free taster and always open.
Your device's local time: what counts is the date, time and time zone of your iPhone or iPad. If they are wrong, turn on “Set Automatically” under Settings › General › Date & Time. When travelling, a door opens at midnight in the time zone set on the device.
Advent pack: without the purchase, doors 2 to 24 show a padlock and “Part of the Advent pack”.
Missed one? Missed doors stay open – catch up any time. From December 25, the whole calendar is yours to play.

Parental gate

Buying, restoring purchases, redeeming codes, sharing, Game Center and gameplay recordings are protected by a random multi-step arithmetic task. The approval applies to that one action only and is not stored; no date of birth is asked for. On the start screen, sharing can be switched off completely for the current app session.

Game progress and a new device

Progress, stars, keepsake baubles on the tree, best scores and the chronicle are stored only on your device. There is no account and no cloud sync; progress does not move to another device automatically. It is included in the normal iOS device backup – if you set up a new device from a backup, it comes along. Purchases belong to your Apple Account and can be restored on any device. If the saved game ever cannot be read, the file is kept; you can keep playing, and saving is paused until it is restored.

Game Center

Game Center is optional. You can play without it with no limits; best scores, chronicle and cards stay on the device. Only “Connect to Game Center (optional)” plus the parental gate sends best scores for three leaderboards and five achievements to Apple. Without a connection the app tries again later; nothing is lost.

Language

Snowbert is available in English, German, Spanish, French, Italian, Dutch and Portuguese. The app follows your device language; to use a different language just for Snowbert, set it for the app in iOS Settings.

Playing with VoiceOver

The play area offers its own actions: lane left, lane right, throw snowball, roll giant snowball. The current target hint is read out as a value.

Opening a challenge

A snowbert://challenge… link opens the same mission with the same course when the app is installed. The target score is only displayed, never taken over as your own result. Without the app installed there is currently no web fallback.

Gameplay recording

A recording only starts after your deliberate action and ends after 30 seconds, at the end of the round or when you leave. Camera and microphone stay off. You see a preview and decide whether to discard, save or share it.

Music and effects

Music and effects can be switched off separately. The device's silent switch is respected; music from other apps keeps playing.

Contact

Questions, bugs or ideas: info@zerfas.de. Please mention your iOS version, device and app version.

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